Returns are free

We have a no-questions-asked policy for 30 days. It simply means that you don't owe us an answer for returning an item or a piece of jewelry if it is within the said time. Studded Bay believes in the principle of "Customers First". We want our customers to have a hassle-free experience with us.

When it comes to returning, people feel like it might be a hassle. We assure you, it's not!

If you are not satisfied with your purchase, you can return it within 30 days in its original condition for a complete refund or exchange - no questions asked. Just write a letter to us, and we'll be back with further details. You have to pack everything just like it was, along with the certifications.

A step-by-step guide to returns.

Email us at service@studdedbay.com or reach out to us via our customer care number 1 -807 -788 -2172.

We will email you a prepaid, fully insured UPS/ FedEx 2-Day label and instructions on how you can securely and adequately package your products within one to two business days following our conversation.

Take your order and label to a UPS/FedEx facility near you and ship them back to us.

Within two to three business days, your order should reach our office.

All refunds will be handled in the form of the original payment method within two weeks after matching the quality of the diamond and verifying the certificates post which you'll receive your money.

For more such queries, chat live with our experts and solve your problems in minutes.